Honestly, I have to tell you something about car dealer testimonials. But first let’s talk a little bit about honesty. Don’t you automatically assume that everything that I tell you is my honest opinion? Anytime someone begins a phrase with “honestly,” I immediately begin to question everything that they said before that didn’t begin with that particular disclaimer. “Let me be honest with you,” as if you just started being honest with me! As the great Mark Twain so eloquently said, “If you tell the truth, you don’t have to remember anything.” Now back to our regularly scheduled programming.
The funny thing about customer feedback, or any online reviews for that matter, is that the most honest testimonials come from people who choose to remain anonymous. That’s not to say that every single review by people who choose to reveal their names is dishonest or fake. No, that’s not even close to true. It’s just that there is this demographic of anonymous customers on every testimonial page that deserve recognition. Good or bad, letting out one’s true feelings is most easily done behind the mask of anonymity. Remember dressing up for Halloween (It’s okay if you still do, I was a hippie a few years ago… except that everyone said I looked like Oprah…)? A testimonial page is kind of like a Halloween party, the more dressed up you are, the more honest you can be. Here are a few snippets of McDonough Toyota service reviews that demonstrate just how courteous, friendly and honest this Atlanta Toyota store’s service department and the Toyota of McDonough sales staff are:
Locust Grove, GA
“Left the dealership within one hour. Service was quick and reasonable.”
“Took my vehicle in for 15,000-mile maintenance. Service person was friendly and helpful.”
“The service department is clean and helpful. They don’t pressure you to get work done that you don’t need. When I purchased my car, the salesman provided excellent customer service and, as a bonus, he gives me a complimentary car wash and cleans my car out when I get it serviced. I would recommend this dealership to anyone looking for a great car with a fabulous service department.”
Greater Atlanta Area
“Leon Poole is an awesome salesman, great customer service :)”
Greater Atlanta Area
“After not having bought a car in the past 15 years, I was blessed with the opportunity to work with Mr. Gary Coley. The experience was fantastic!! He was knowledgeable and courteous. He was helpful with all of the information about the car and patiently answered all of my questions. I am so very pleased with the whole experience and I will be recommending Gary and Toyota of McDonough to all of my friends and family!”
Good companies have nothing to hide. Even car dealerships! Check out the rest of the Toyota of McDonough testimonials here!